In this episode of SaaS Boss show I interview Anita Toth. We discuss everything you need to do to reduce your churn rate.
Anita works with growing B2B SaaS companies that want to stop losing their hard-won customers to churn.
We discuss:
- The acceptable level of churn for a SaaS product
- How to properly segment your customer base
- How I recovered over a $1000 from users who involuntary churned
- Easy fixes you can make to reduce churn
What are your takeaways from this episode? Comment to let me know!
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ABOUT Natalie:
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Hi, I’m Natalie Luneva
I am a growth and team performance coach to SaaS founders. I have worked with more than 100 companies. Drawing from my 10+ years of marketing and team leadership experience, I help bootstrapped SaaS founders scale their startups, get unstuck, and grow as successful leaders.
If you want to grow your SaaS business, visit my website: https://www.natalieluneva.com/ and schedule a free 30-minute discovery call. In this time, we’ll discuss your biggest challenges and explore opportunities to overcome them!
